Politica de privacidade

Effective Date: May 5, 2025

At Climbr, we are fully committed to protecting the privacy and personal data of our users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use any of our educational services.
By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Who We Are
Climbr is an online learning platform offering business courses, webinars, and resources for entrepreneurs across Europe.
Company Contact Information:
Address: Rue du Commerce 22, 1000 Brussels, Belgium
Phone: +32 489 22 74 66
Email: [email protected]

2. What Information We Collect
We may collect the following types of personal data:
Full name
Email address
Phone number
Billing and payment information
Location and IP address
Course participation and activity data
Technical information (browser type, device, etc.)

3. How We Use Your Data
Your personal information is used strictly for purposes related to your use of our platform and services. This includes:
Registering your account and managing your access
Delivering purchased courses and webinars
Communicating about updates, schedules, and support
Sending marketing emails (only with your consent)
Processing payments and invoices
Complying with legal obligations
We do not sell or rent your personal data to any third party.

4. Legal Basis for Processing (GDPR)
We collect and process your data in accordance with the General Data Protection Regulation (GDPR), based on:
Your explicit consent
Performance of a contract (e.g. delivering course access)
Legal compliance
Our legitimate interest in improving our services

5. Data Storage and Security
We store your data securely using encrypted systems and modern security protocols. We limit access to your personal data to authorized personnel only.
Although we implement best practices, no online transmission is 100% secure. You are encouraged to use strong passwords and avoid sharing sensitive information via unsecured channels.

6. Data Retention
We retain your personal data for as long as it is necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights Under GDPR
As a user located in the European Union, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict the processing of your data
Withdraw your consent at any time
Request data portability
To exercise any of these rights, please contact us at:
Email: [email protected]
We will respond to your request within 30 days.

8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website usage. You can manage your cookie preferences via your browser settings.
For more information, see our [Cookie Policy].

9. Third-Party Services
We may use third-party tools for analytics, marketing automation, and payment processing (such as Stripe or PayPal). These providers process your data in compliance with GDPR and have their own privacy policies.

10. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised "Effective Date." We encourage you to review this policy periodically.

Contact Us
If you have any questions or concerns about this Privacy Policy or the way your data is handled, please contact us:
Address: Rue du Commerce 22, 1000 Brussels, Belgium
Phone: +32 489 22 74 66
Email: [email protected]